"As a token of our appreciation for your patience, we will be awarding an extra 500 KinzCash and a 1 month account extension to all accounts that were affected by these issues.

This award will be done automatically at some point in January when we are certain that all affected accounts have been properly fixed and the issues successfully dealt with."

Kenny was affected by this service outage over the Christmas holiday, but on the morning of the 31^st, I received this email:

Hello from Webkinz World!

Thank you for contacting us recently. We are working on making our website even better than before! We apologize for the inconvenience.

--- Ticket # XXXXX
We can confirm that there is a pet corresponding to the secret code you mentioned in your issue report. As of the time of this email, it is already in the account that you sent us. We have had technical difficulties recently and this may explain the issue that you experienced. However it looks like your account is fine now. If you continue to experience difficulties then please feel free to contact us again.

Thanks again for your patience.

-Your friends at Webkinz World.

And Kenny was good-to-go.

I'll tell you, at least one of those arcade games is addictive, the Webkinz version of Mahjongg. 'Though I'd rather play the xmahjongg I remember from my sun workstation days, it's for a worthy cause, winning my boys KinzCash! Oh no!