All day Saturday, this was the scene in our kitchen. The stove stopped working on Friday evening while making dinner. I finished the cooking in the microwave. The stovetop still worked. Jeff was on the web instantly, following reset procedures, to no avail. The dealership wasn't open on Saturday, so Jeff rolled up his sleeves, got some printed directions and took the thing apart.

In the end, it was a simple matter of the selector having fallen apart behind the scenes. Not knowing this in advance, he admitted to taking just a bit more off than needed. And to ordering a $30 part online, also not needed as he was able to put the selector back together himself.

So by last night, I was cooking with it again. He claimed to have saved us $400 in a service call and repair. The thing is a few months out of warranty but I just wouldn't expect a stove like this to fall apart in just over a year. I'm very glad he got it repaired but I see now he had some help!

tags technorati : thermador selector switch error